# FAQ on GPT for Excel – Autosheet
## How do I install the GPT for Excel – Autosheet add-in?
Install from Microsoft Marketplace:
1. Go to the [installation page](https://pages.store.office.com/addinsinstallpage.aspx?assetid=WA200005502).
2. Click **Open in Excel**.
3. Follow the steps until the end.
[Learn more.](https://autosheet.com/docs/gpt-for-excel/setup/install)
## Which versions of Excel are compatible with this add-in?
The following table lists the **minimum versions of Microsoft Excel** compatible with the GPT for Excel – Autosheet add-in on different Microsoft Office platforms.
|  | Windows | macOS | Web |
| -------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------ | -------------------------------------------------------------------------------------- |
|  | **Microsoft 365 subscription:**
Version 2002 (Build 12527.20092)
**Retail perpetual:**
Version 2002 (Build 12527.20092)
**Volume-licensed perpetual:**
Excel 2021: Version 2108 (Build 12527.20092) | Version 16.35 (Build 20030802) | Supported on:
- Google Chrome (latest version)
- Microsoft Edge (latest version) |
## Which version of Excel am I using?
To check your desktop Excel version, see [What version of Office am I using?](https://support.microsoft.com/en-us/topic/what-version-of-office-am-i-using-d21c5935-40b1-b117-122d-5e5f05a1a263) at Microsoft Support.
If you're using Excel for the web, your version is always the latest.
## Which browsers are compatible with GPT for Excel – Autosheet?
For supported browsers and minimum desktop versions, see the prerequisites in the [installation guide for Excel](https://autosheet.com/docs/gpt-for-excel/setup/install).
## What permissions are required by the GPT for Excel – Autosheet add-in?
See [Security and privacy FAQ](https://autosheet.com/docs/resources/security-and-privacy-faq#microsoft-permissions-for-gpt-for-excel-word).
## What is the pricing of GPT for Excel – Autosheet?
Autosheet uses [subscription pricing](https://autosheet.com/docs/resources/pricing/subscription). You pay a monthly fee based on the number of seats. Each seat includes $25 of usage per month. If you need more usage, you can buy extra-usage credits that are shared across your team and expire 12 months after your last top-up.
Some existing spaces remain on legacy [pay-as-you-go pricing](https://autosheet.com/docs/resources/pricing/pay-as-you-go), where you buy credits and consume them as you go.
To negotiate a custom plan, [contact sales](https://support.autosheet.com/hc/en-us/requests/new).
## Can GPT for Excel – Autosheet analyze PDF files?
Yes, you can use the [Fetch content from URL bulk tool](https://autosheet.com/docs/gpt-for-excel/bulk-tools/reference#fetch-content-from-url) to analyze PDF files.
## Can I scrape web pages in Excel?
Yes, you can use the [Fetch content from URL bulk tool](https://autosheet.com/docs/gpt-for-excel/bulk-tools/reference#fetch-content-from-url) to retrieve content from specific URLs.
## How can I add users?
You can add users from the [dashboard](https://dashboard.autosheet.com/).
If your space uses legacy pay-as-you-go pricing, you can invite as many users as you need. Everyone draws on the same shared credit balance. With subscription pricing, team management is available on Business and Enterprise plans, and each user takes up a seat, so you need an available seat for every user you invite. For more information, see [Add and remove users](https://autosheet.com/docs/admin/user-management/add-and-remove-users).
## How is my data processed? Is it used to train models?
- We do not read or store any data from your document that you do not use as an input.
- If you use a **connected** model, we do not log or store any of the inputs submitted or outputs received.
- Whether you use a built-in or connected model, Talarian does not use your inputs and outputs to train language models.
For more information, see the [Security and privacy FAQ](https://autosheet.com/docs/resources/security-and-privacy-faq).
## Do I need my own API key?
Usually, no. Many models are [available as built-in models](https://autosheet.com/docs/resources/models/ai-providers-and-models#tk) with both [subscription](https://autosheet.com/docs/resources/pricing/subscription) and [legacy pay-as-you-go](https://autosheet.com/docs/resources/pricing/pay-as-you-go) pricing. Some custom Enterprise plans require an API key or endpoint.
> **Note**
>
> If you're using GPT for Excel – Autosheet as part of a team space, your space owner and admins control which models are available in the model switcher, regardless of your subscription or API key setup. [Learn more.](https://autosheet.com/docs/admin/ai-configuration/manage-models)
## Can I use my own API key?
With legacy pay-as-you-go pricing, yes.
With subscription pricing, yes if you're on the Business or Enterprise plan. API keys are not available on the Standard plan.
Using API keys offers several benefits:
- **More models.** Access a [wider range of models from a bigger pool of AI providers](https://autosheet.com/docs/resources/models/ai-providers-and-models#byok) than what is available [without an API key](https://autosheet.com/docs/resources/models/ai-providers-and-models#tk).
- **More control.** Monitor and manage AI usage and costs directly on the AI provider's platform.
- **Improved privacy.** We do not log inputs and outputs when you use a connected model. For more information, see our [security and privacy FAQ](https://autosheet.com/docs/resources/security-and-privacy-faq#how-is-my-data-processed).
- **Reduced costs.** If you're on a [pay-as-you-go space](https://autosheet.com/docs/resources/pricing/pay-as-you-go), using an API key reduces costs. You pay the model usage fees directly to the AI provider, while paying a reduced service fee for Autosheet.
To estimate the total cost, compare the [Autosheet charges](https://autosheet.com/docs/resources/pricing/how-credits-are-consumed) with the AI provider's fees. Connecting an API key does not guarantee a lower total bill on every plan.
## Is GPT for Excel – Autosheet connected to the web?
Yes, all [bulk tools](https://autosheet.com/docs/gpt-for-excel/bulk-tools) and [functions](https://autosheet.com/docs/gpt-for-excel/gpt-functions) in GPT for Excel – Autosheet can access up-to-date information using models with web search capabilities (indicated by the 🌐 icon in the model switcher). You can also use the [Fetch content from URL bulk tool](https://autosheet.com/docs/gpt-for-excel/bulk-tools/reference#fetch-content-from-url) to retrieve content from specific URLs.
## Where can I find the list of available GPT functions?
The list along with full documentation and video tutorials is available [here](https://autosheet.com/docs/gpt-for-excel/gpt-functions/reference). To try out some examples, download our [GPT for Excel – Autosheet examples template](https://drive.google.com/file/d/1JsiR_cAIbuBi-O53VmfNLsXlW0v8SXPS/view), and open it in Excel as a new workbook.
## Do formulas reload each time the file is opened?
If you have [enabled GPT for Excel – Autosheet cache in your workbook](https://autosheet.com/docs/gpt-for-excel/gpt-functions/manage-gpt-formulas/manage-cache), GPT formulas do not reload. Instead, the results are retrieved from the cache, preventing any extra cost or loss of results.
When the cache is not enabled, GPT formulas follow Excel calculation rules and typically reload each time you move, insert, or delete rows or columns in your workbook. This causes extra costs and can lead to loss of results.
## Can GPT for Excel – Autosheet process images?
Yes, GPT for Excel – Autosheet supports multiple [vision models](https://autosheet.com/docs/resources/models/ai-providers-and-models) that you can use with the following features:
- [Custom prompt](https://autosheet.com/docs/gpt-for-excel/bulk-tools/reference#custom-prompt) bulk tool
- [Prompt images (Vision)](https://autosheet.com/docs/gpt-for-excel/bulk-tools/reference#prompt-images-vision) bulk tool
- [GPT_VISION](https://autosheet.com/docs/gpt-for-excel/gpt-functions/reference#gpt_vision-function) function
## Can I reference data located in another sheet in bulk tools?
Yes, in the prompt field of the **Custom prompt** bulk tool, you can reference cells located in another sheet within the same spreadsheet. Use the following syntax for the reference: `{{SheetName!Cell}}` or `{{SheetName!Range}}`
For example, to reference cells A1 to B5 in a sheet named **Categories**, use: `{{Categories!A1:B5}}`
## Can I transfer my credits between my Google and Microsoft accounts?
Credits are not directly transferable between platforms, but you can request a credit transfer between your Google and Microsoft accounts. Here's what you need to know:
- Credits purchased for Microsoft Excel can be used on Microsoft Word and vice versa.
- Credits purchased for Google Sheets can be used on Google Docs and vice versa.
If you need to transfer your credits between Google and Microsoft accounts, [contact our support team](https://support.autosheet.com/hc/en-us/requests/new).
## Is there a limit to the number of requests I can send?
AI providers enforce rate limits to ensure smooth and fair access for everyone. [Learn more.](https://autosheet.com/docs/resources/models/rate-limits)
## Why are some features locked?
Some features depend on your plan, not just your credit balance. With subscription pricing, features such as team management, centralized billing, and Bring Your Own AI (BYOAI/K/E) are only available on the Business and Enterprise plans. If you have credits available and you're still prompted to upgrade, the feature you're trying to use is not included in your current plan. For more information about what each plan includes, see the [plan comparison](https://autosheet.com/pricing).
## How do I uninstall the GPT for Excel – Autosheet add-in?
The uninstallation process is described [here](https://autosheet.com/docs/gpt-for-excel/setup/uninstall).
## Which models can I use?
Check our [list of supported models](https://autosheet.com/docs/resources/models/ai-providers-and-models).
> **Note**
>
> If you're using GPT for Excel – Autosheet as part of a team space, your space admin can control which models are available in the model switcher. [Learn more.](https://autosheet.com/docs/admin/ai-configuration/manage-models)
## Can I use local models with GPT for Excel – Autosheet?
Yes. GPT for Excel – Autosheet can connect to local models through a compatible API endpoint. This feature is available with [legacy pay-as-you-go pricing](https://autosheet.com/docs/resources/pricing/pay-as-you-go) and on the [Business and Enterprise plans](https://autosheet.com/docs/resources/pricing/subscription).
Bulk models require an endpoint compatible with the OpenAI Chat Completions API.
For Agent models, the endpoint must support the OpenAI Responses API and be publicly accessible over HTTPS. The model must support a context size of at least 32K tokens. Not all endpoints and models can run the Agent reliably.
For endpoint requirements and setup instructions, see:
- [Connect to OpenAI-compatible API endpoints from Excel](https://autosheet.com/docs/gpt-for-excel/setup/manage-models/connect-to-api-endpoints)
- [Connect to Ollama from Excel](https://autosheet.com/docs/gpt-for-excel/setup/manage-models/connect-to-ollama)
## Which languages can I use?
Models support many languages, but results vary by model, language, and task. Specify the language you want the response to use. If your prompt or source material contains several languages, make the instructions and expected output language clear.
## How do I get support?
We recommend checking our [troubleshooting](https://autosheet.com/docs/gpt-for-excel/troubleshooting) and [FAQ](https://autosheet.com/docs/gpt-for-excel/faq) pages.
If that doesn't help, [submit a support request](https://support.autosheet.com/hc/en-us/requests/new) and we'll get back to you.
Our support hours are from Monday to Friday:
- 7:30 PM - 12:00 PM (New York)
- 1:30 AM - 6:00 PM (Paris)
- 5:00 AM - 9:30 PM (India)
- 8:30 AM - 1:00 AM (Tokyo)